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Edelman Trust Barometer Shows 78% of Nigerians Still Trust the Media

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The first bespoke 2018 Edelman Trust Barometer conducted for Nigeria by Edelman Intelligence to test the level of trust among Nigerians in the four mainstream institutions of government, business, media and non-governmental organisations has shown that 78 per cent of Nigerians still trust the media.

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“Trust in media remains high despite ‘fake news’”, the report showed.

This contrast, however, with the global trend whereby trust in the media is on decline especially due to the rise of fake news and post-truths occasioned by the growing social trend called citizen journalism and influence of social media as alternative but ‘unregulated’ source of information.

According to the global data from the report, “Media now least trusted institution; distrusted in 22 of 28 of countries.”

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These were some of the highlights of the 2018 Edelman Trust Barometer unveiled in Lagos, on Thursday 31, May 2018 at Eko Hotel & Suites, Victoria Island, Lagos. The presentation of the report in Nigeria by Edelman was organised by Chain Reactions Nigeria, Edelman’s Exclusive Nigerian Affiliate and the Preferred West African Partner with the theme, ‘The Battle for Truth’.

Further breakdown of the report for Nigeria indicated that Nigerians also trust NGOs assigning 81 per cent score to the sector while their trust for business is 62 per cent and 60 per cent for government while 72 per cent of Nigerians generally voted that trust matters in everything.

Comparative analysis of the report when African countries such as South Africa, Egypt and Ghana amongst others were compared, also showed Nigeria finishing third highest in trust for the media and NGOs respectively; fourth highest in trust for business, and seventh highest in trust for government.

Speaking at the presentation of the global data from the report, Managing Director, Edelman South Africa, Jordan Rittenberry, expressed concern that the overall global assessment of the four mainstream institutions showed declines in trust about business and non-governmental organisations in 14 of the 28 countries sampled, and therefore called on key decision makers in the respective organisations to be deliberate in building their trust asset through increased investment.

“Over time trends have shown there is low trust in business and non-governmental organisations, so it is important that people in these institutions pay more attention to how the citizens trust them”, he stated.

Rittenberry added that “media is now least trusted institution” as a result of the menace of fake news which he noted has moved from being just a phenomenon to a key factor in shaping perception. “People define media as both content and platforms, so nearly seven in 10 worry about false information or fake news being used as a weapon”, he declared.

Managing Director/Chief Strategist, Chain Reactions Nigeria, Israel Jaiye Opayemi, in a welcome speech enthused that the inclusion of Nigeria in the annual survey for the first in the 18-year-old history of Edelman Trust Barometer was in fulfillment of the company’s promise last year to ensure Nigeria was in focus among the comity of nations of reckon annually sampled by Edelman.

“Trust sits at the heart of social capital. For those who were here last year, we made a promise that Nigeria would be included in the 2018 deck of the Edelman Trust Barometer. I am happy to announce that we are here today to fulfill that promise”, he said.

Speaking on the Nigerian data from the survey which showed that government was the least trusted of the four institutions of the Nigerian society, Opayemi counselled against a quick condemnation of government by stakeholders. He cautioned that, rather than condemnation, government requires help from communications professionals to help redesign the architecture of government communications in Nigeria.

He likened the current situation in most government communications departments to a hospital that is manned by a pharmacist where people with cardiac conditions go to for help simply because the pharmacist is a product of a medical school. “A pharmacist and a doctor who specialises in cardiology may have passed through the same medical school, but their specialties are different. In human resources practice, the rule is, the job description dictates the hire. Let us therefore help those in government articulate the job descriptions, skill sets and requirements for the office of strategic communications in all government houses at the federal and state levels. Such offices must be presided over by professionals in strategic communications who will work with Journalists, Policy Analysts, Digital Analysts, and Infographics Specialists amongst others. That office is not just about putting the penchant to put the President and the Governors in the news; it is about asymmetric communications. The structure being used to run government communications in most government houses is not only dysfunctional but also outdated”, Opayemi stated.

He therefore advocated engagement of communications professionals by key occupiers of government positions like the president and governors in order to overcome the challenges around trust and credibility assets of government.

Interestingly, the report showed the media and non-governmental organisations in Nigeria as being trustworthy with 78 per cent of Nigerians saying they still trust the media despite the rise of fake news while 81 per cent affirmed their trust in NGOs.  The trust score for business is 62 per cent while government has 60 per cent.

Opayemi while expatiating on these indices said trust in NGOs was indicative of the fact that people acknowledge social interventions and humanitarian services rendered by non-governmental organisations in Nigeria especially during some of the major disasters the country has witnessed rendering thousands homeless.

He however cautioned, that businesses and governments are already sitting in what he called, “the cusp of the neutral zone” and so must urgently improve on their trust asset so they do not slide into what he called “negative zone”. “From what we have seen in the survey, Nigerians place a high premium on trust. It is therefore important for the business leaders to ensure that the company is trusted; that it communicates regularly with clients and customers, and their products and services are of high quality. They must also communicate regularly with employees and the CEOs must champion the effort”, he stressed.

Special Guest of Honour and Deputy Governor of Lagos State, Dr. (Mrs.) Idiat Adebule, in her remarks commended Chain Reactions Nigeria for doing the country proud by ensuring the inclusion of Nigeria on the list of the countries surveyed by Edelman, and expressed confidence that the insights from the report would go a long way in better understanding how trust can be leveraged as an asset to improve relations between the government and the governed as well as service delivery from the government to the people.

Represented by the Director-General, Office of Education Quality Assurance, Lagos State Ministry of Education, Mrs. Ronke Shoyobo, the deputy governor said, “No doubt, this year’s report and the debate of its implications by eminent representatives of the Nigerian government, the business community, the media and non-governmental organisations here today will strengthen the fabric of healthy relations and communications in our nation, particularly government intervention policies and programmes.”

President, Public Relations Consultants’ Association of Nigeria (PRCAN), Mr. John Ehiguese, and President, Africa Public Relations Association (APRA), Mr. Yomi Badejo-Okusanya, respectively in their goodwill messages affirmed that trust is everything in today’s world and organisations must do everything possible to build trust and credibility and maintain same in order to remain attractive to their stakeholders.

They also decried the growing menace of fake news and post-truth as a threat to building trust and positive reputation and urged organisations to seek the services of competent communications professionals to navigate the curve.

The highpoint of the event was panel discussions on the report and its implications for Nigeria by a panel comprising seasoned business executives, media practitioners, government officials and civil society activists. Moderated by Data Analyst, Channels Television, Mr. Babajide Ogunsanwo, members of the panel included Lagos State Commissioner for Information and Strategy Mr. Kehinde Bamigbetan; Mrs. Ronke Shoyobo; respected Financial and Investment Analyst and CEO of Financial Derivatives, Mr. Bismarck Rewane; Lead Consultant/CEO of Thistle Praxis, Mrs. Ini Abimbola; and Executive Head of Marketing and Communications, Stanbic IBTC Bank Plc, Mrs. Nkiru Olumide-Ojo.

Others were seasoned Journalist and Editor of BusinessDay newspaper, Mr. Anthony Osae-Brown; President, Guild of Corporate Online Publishers Association of Nigeria, Mr. Dotun Oladipo; Executive Chairman, Centre for Anti-Corruption and Open Leadership, Comrade Debo Adeniran; and Public Affairs commentator, Comrade. Nelson Ekujumi.

Dignitaries at the presentation ceremony cut across the four mainstream institutions of the Nigerian society such as government, business, media and non-governmental organisations as well as the Nigerian marketing communications sector. They included Lagos State Commissioner for Energy and Mineral Resources, Mr. Wale Oluwo represented by a Director in the Ministry, Mr. Adebayo Ajisebutu; Vice President, Centre for Value and Leadership, Mr. Adegbenro Rasheed; Chairman, Nigerian Institute of Public Relations (NIPR), Lagos State Chapter, Mr. Olusegun McMedal; Chairman/CEO, C&F Porter Novelli and past president of PRCAN, Mr. Nn’emeka Maduegbuna; CEO, Blueflower Communications, Mr. Chido Nwakanma; CEO, SY &T Communications, Mr. Simon Tumba; CEO, TruContact, Dr. Ken Egbas; Chief Operating Officer,  Soulcomms Publicis, Moji Saka; Chief Operating Officer, BlackHouse Media, Mr. Moruff Adenekan; and Lead Consultant, StepCraft, Mrs. Eniola Mayowa amongst others.

Edelman Trust Barometer is the annual global trust and credibility survey conducted by Edelman Intelligence, the independent research arm of the Edelman – the world’s largest PR firm with presence in 65 countries across the globe The survey consists of 25-minute online interviews whereby respondents are asked questions on how much they trust the four mainstream institutions of society like government, business, media and non-governmental organisations to do what is right.

Since 2001, Edelman has been measuring trust in the four critical institutions in 27 countries, but this year is the first time Nigeria has been included in the survey. The inclusion of an exclusive deck on Nigeria by Edelman Intelligence is on the heels of the significant impressions recorded last year when Chain Reactions hosted the presentation of the 17th edition of the annual global survey in Lagos, the first time ever in the history of Nigeria and since the survey was established in 2001.

 

 

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Milan Industries claims N850 billion damages against AMCON

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Milan Industries claims N850 billion damages against AMCON

Milan Industries claims N850 billion damages against AMCON

 

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…Over wrongful sale of Intercontinental Hotels

 

 

 

 

 

 

 

 

Sahara Weekly Reports That The Milan Industries Ltd, owners of Intercontinental Hotels, Lagos has filed Eight Hundred and Fifty Billion Naira (N850,000,000,000.00) damages claim against Assets Management Corporation of Nigeria (AMCON) over wrongful sale of Intercontinental Hotels Lagos.

 

 

 

 

 

Milan Industries claims N850 billion damages against AMCON

 

 

 

 

 

 

The firm had earlier filed a suit against AMCON and Polaris Bank challenging the sale of the hotel over Milan’s alleged indebtedness to Polaris, following a banking relationship between them. AMCON allegedly acquired Milan’s alleged indebtedness from Polaris, and in a bid to recover the alleged debt, purportedly sold Intercontinental Hotels – the security for the loan, to a third party. However, in December 2022, the Court of Appeal, Lagos Division, set aside the sale of Intercontinental Hotels Limited, by AMCON as being unlawful.

 

 

 

 

 

 

 

 

 

 

 

 

The claim is contained in a suit against AMCON at the Federal High Court Lagos in which Milan Industries is claiming that as a result of the unlawful sale and takeover of its hotel, it has suffered an estimated loss of more than Eight Hundred and Fifty Billion Naira (N850,000,000,000.00 ), which sum, it is now seeking from AMCON as damages in court.

 

 

 

 

 

 

 

 

 

 

 

 

The firm in its statement of claim, said “despite lodging an appeal against the judgment of the Court of Appeal, AMCON in clear abuse of court process, is also attempting to recover the unsecured part of the debt, which it estimates to be Forty Billion Two Naira (N42,000,000,000.00 ). Remarkably, at the time the hotel was sold to the third party, it was valued at Eighty-five Billion Naira (N85,000,000,000.00) whereas Milan’s indebtedness stood at Fifteen Billion Naira (N15,000,000,000.00) only, at most.”

 

 

 

 

 

 

 

 

 

 

 

 

 

According Milan Industries, “To date, AMCON and Polaris have not informed Milan how much the hotel was purportedly sold for, and whether as a result, the debt is fully liquidated or not. The directors of Milan Industries Limited are vigorously contesting the bankruptcy proceeding commenced against them by AMCON.”

 

 

 

 

 

 

 

 

 

 

 

 

 

As a result, the directors of Milan Industries have already instructed the law firms of Prof A. B. Kasunmu L.P, Ahmed Raji & Co., and A. B. Sulu Gambari & Co. to represent them in court.

 

 

 

 

 

 

 

 

 

 

“The bankruptcy proceeding is a grand design by AMCON to divert attention from the monumental damages they have inflicted on Milan Industries Limited which they, along with Polaris, must surely pay for”, the firm stated in its statement.

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Inside Business Africa Nigeria: Wilo Group: a technology-driven company

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Inside Business Africa
Nigeria: Wilo Group: a technology-driven company.

Interview with Mr. Oscartin Idemudia, Director, Pump Nigeria Limited.

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He speaks on the company’s growth and Innovativeness in water management technology over the years.

 

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Can you provide a brief overview of your company’s history and its core values?

 

The Wilo Group is a multinational technology group and one of the world’s leading premium suppliers of pumps and pump systems for building services, water management and the industrial sector. The last decade has seen us move from a hidden to a visible and connected champion. Wilo currently employs more than people around the globe. With innovative solutions, smart products, and individual services, we make water move using intelligent, efficient, and eco-friendly techniques. We are already digital pioneers in the industry with our products and solutions, processes, and business models.
Wilo Pumps Nigeria Limited was founded as a subsidiary in 2016 to better address the dynamically growing market in pre-sales, sales, and after-sales support. Wilo in Nigeria now has a skilled local technical team of professionals with years of experience in all steps along the water cycle.

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What sets your company apart from competitors in the pump manufacturing industry?

As the digital pioneer in the industry, our innovative solutions, smart products, and individual services move water in an intelligent, efficient, and climate-friendly manner. We are also making an important contribution to climate protection with our sustainability strategy and in conjunction with our partners. This has earned us various Sustainability awards. For example, we were awarded the platinum rating by EcoVadis in 2022. This independent rating agency has assessed 90,000 companies – but has awarded the platinum rating to just one percent of them. After receiving a silver medal in 2019 and 2020 and a gold medal in 2021, we have now been awarded the highest EcoVadis rating for the first time. This development is testament to our ambition to constantly become more sustainable.

Our pioneering spirit also led to the quite recent implementation of a hydrogen Powerplant at our headquarters in Dortmund, the H2POWEPLANT, which enables us to store surplus energy from our PV- system and reconvert it into energy again when needed. Apart from the reduction of our own energy consumption and our dependence on external supply, this also gives us the opportunity to establish ourselves as a player along the value chain of hydrogen, the energy source of the future. First customer orders are already being negotiated.

 

 

What types of pumps does your company specialize in manufacturing?

Wilo manufactures pumps and pump systems for building services, water management and industry market segments. Some of our pump applications include Water Supply, Raw Water extraction, Wastewater transportation, HVAC, Fire Fighting, Pressure Boosting, Irrigation/Agriculture, sanitation, and special applications to mention a few.
Wilo is known as a pioneer in high-efficiency pump technology in many different fields of application. Thanks to state-of-the-art motor technology and a variety of control possibilities, our products enable energy savings of up to 80%* (*depending on the application) compared to outdated, uncontrolled pumps. Proactive change has advantages for all sides. You save energy and costs, improve the sustainability balance of your buildings and installations by up to 90%, and bring your technology up to date at the same time.
With Wilo-Energy Solutions therefore we point out possible energy savings and take responsibility for future generations and the fight against climate change.

 

 

How do you ensure the quality and reliability of your products?

 

Wilo has a Quality Control Department whose role is key in the day-to-day production activities of the Group as a whole. This team ensures that all the necessary guidelines are adhered to according to the ISO standards. To this end, Wilo is ISO 9001, 14001 and 18001 certified and our pump solutions are environment friendly.
Wilo intends to continue establishing itself as the digital pioneer of the pump industry and set new standards as an innovation leader. Research and development are therefore traditionally a top priority at Wilo. Research and development expenses amounted to € 71.0 million or 4.3 percent of net sales in 2021.
Furthermore, we invested in our capacities to increase the Circulatory capability of our products.
Are there any new products or innovations in development?
Yes, Wilo is always on the move to develop innovative solutions, smart products, and individual services. Thanks to these, Wilo therefore continues to set standards.

 

Who are your primary customers and which industries do they belong to? How do you stay competitive in terms of pricing and product offerings?

Wilo has a wide customer base in all the respective market segments we operate in: Building Services Residential, Building Services Commercial, OEM (Original Equipment Manufacturers), Water Management and Industry. Our products, system solutions and services are therefore systematically tailored to the specific needs of customers in the respective market segments.
In our three-stage sales model, we collaborate with consultants, private and public contractors, wholesalers and at times, end users.
Wilo provides both series solution (which gives maximum production) and customized solutions (products with special technical requirements) to cater to individual pump needs thereby making our prices competitive. However, we ensure that we are a part of projects from the design stage to the project commissioning stage. We also offer after-sales support through our Wilo Care Packages which further gives our customers all-round support.

What strategies are in place to expand your customer base and enter new markets?

Wilo has a Go-to-Market Approach for various market segments which ensures that at every point we continue to cover white spots while our global and local marketing team is tasked with continuously promoting brand visibility, enhancing stakeholder engagement, promoting collaboration with partners, and organizing customer loyalty programs.

Can you provide insights into your manufacturing process and facilities?
Within our region-for-region approach, we try to source, produce, and assemble as close to the end customer as possible. Wilo has 17 main production sites across the world in Germany, France, India, South Korea, USA, Turkey and Russia, Italy, UAE and China. We are also present in over 80 countries with assembly, service and sales sites.
In Sub-Saharan-Africa specifically, Wilo has established assembly plants in South Africa and Kenya, as well as a subsidiary in Nigeria. We have a sales office in Ethiopia and Country Sales Managers for 15 other countries in Africa.
Our worldwide presence ensures that we can respond to reach new markets and meet the rising demand for high-performance technologies at all times.

 

 

How do you ensure efficiency and sustainability in your manufacturing operations?
We consider ourselves to be a climate protection company above and beyond our product and solutions portfolio. We express this identity through our commitment to the Sustainable Development Goals (SDGs).
The production at our headquarters in Dortmund (Germany) as well as our plants in Aubigny (France) and Bari (Italy) proceeds climate-neutral. The carbon footprint of all Wilo plants in Europe is thus neutral. Moreover, we have reduced our Scope 1 and Scope 2 emissions by another 17 percent. Set against the benchmark year of 2018, the reduction amounts to a grand total of 36 percent. We have made further investments in generating electricity ourselves. We successfully installed new solar photovoltaic plants at our sites in Hof (Germany), Kesurdi (India) and Cedarburg (USA). Adding the existing plants in Dortmund (Germany) and Kolhapur (India), five of Wilo’s primary production sites now have sustainable technology.

The above mentioned H2POWERPLANT at the Wilopark not only operates as an energy storage but further allows us to lower our energy consumption by using the waste heat to regulate the temperature in our factory.
We have made further important steps along the path to an integrated circular economy approach. We are now deriving additional potential for improvements from the ecological footprints that have been calculated for our products during their entire life cycle. These are aimed at the use of more sustainable materials as well as enhancements relating to repairability and recyclability.

Are there any challenges or bottlenecks in your production process that you’re actively addressing?
Wilo has developed an explicit sustainability strategy based on its Ambition 2025 corporate strategy and the identification of key issues. The central tenet of this strategy is to provide more people with clean water while simultaneously reducing the ecological footprint. A total of 18 goals have been formulated within four action areas.
For example, on Material and Waste, our strategic goal is to consume 250 tonnes less material resources by 2025. We will achieve this by increasing the number of reused components in our products to at least 30,000 per year, keeping materials in circulation, increasing the materials efficiency of our products by at least 12 tonnes per year. Now, we are primarily looking at copper, cast and aluminum casting, which make up most of the weight of our products. New technologies will drastically reduce material requirements.
We are reducing packaging materials. As a first step, we are focusing on increasing the use of reusable packaging in the inbound segment, where we are aiming for a share of 100 percent by 2025.
We will increase the recycling rate at Wilo’s sites. By separating materials, increasing the sourcing of recyclable materials, and adopting reuse systems, we are planning to achieve a rate of at least 90 percent by 2025.

8. What role does research and development play in your company’s growth strategy?
R & D has played and still plays a major role within our entrepreneurial identity. Thanks to our continual research and development, we can now offer a broad portfolio of smart products and systems. Smartification is not a trend but is now a standard that customers are asking for ever more frequently.
One of the reasons why we outperformed the targeted sales growth compared with the previous year is because the Wilo-Stratos MAXO established itself on the market as a smart pump. Another is that the launch of sales of the three smart pumps Wilo-Stratos GIGA2.0, Wilo-Yonos GIGA2.0 and Wilo- Stratos PICO/-Z had an impact. The new generation of the Wilo-Stratos PICO/-Z offers maximum energy efficiency through the combination of EC motor technology, Dynamic Adapt plus and precision setting options. A universal interface additionally offers an optional Bluetooth retrofitting option for digital applications using the Wilo-Smart Connect module BT.

How do you foster innovation within your organization?
Wilo Group has an annual innovation award for employees, the award recognizes the best ideas out of a pool of ideas shared on an innovation platform. In 2022, a concept by an employee won because it offered an excellent strategic fit in the areas of water hygiene and sustainability and allows Wilo to open new market opportunities: Wilo-SiFresh, a system solution for circulating cold water guarantees compliance with the strict drinking water standards. If a circulation line is added to a potable water installation, the circulator integrated in Wilo-SiFresh can keep the water in permanent circulation, monitor the temperature and thus prevent stagnation. If one of the monitored parameters gets close to a critical limit value, Wilo-SiFresh automatically reacts by flushing, reducing the water temperature and guaranteeing the prescribed water exchange. The hygiene regulations for cold drinking water are monitored and complied with in a smarter way, while water consumption is additionally reduced to a minimum.
Wilo also promotes local capacity development to empower people to sustainably shape their own development and invests in the development and advancement of employees.

9. Are there any recent technological advancements or R&D projects worth high lighting?
Wilo has recognized how important digital technologies and automation are for intelligent, efficient, and sustainable management of pumps in operation. This is why Wilo is investing an annual growth rate of at least 15% into the development of smart products. Thanks to our continual research and development, we can now offer a broad portfolio of smart products and systems.
One of the technological advancements is the Wilo-Smart Connect module BT that serves to add a Bluetooth interface to Wilo products. This applies to all products equipped with a Wilo connectivity interface. The Wilo-Smart Connect module BT enables mobile devices such as smartphones and tablets to be connected. Using the Wilo Smart Connect function in the Wilo-Assistant app, the pump can be operated and adjusted, while data such as energy consumption can be displayed in real time.
The Smart Balance tool, another technological advancement in the Wilo-Assistant app makes it easier than ever to carry out hydronic balancing. After the installed heating surfaces have been entered, the app calculates how to optimize the volume flows and the feed temperature. The results provide the basis for calculating the preset values of the most common thermostatic valves. Using the display of the volume flow, the optimal setpoint of the pump can be identified. Hydronic balancing can reduce energy costs by up to 20%.

What measures does your company take to minimize its environmental footprint?
Wilo is a climate protection company. As the winner of the German Sustainability Award in the “Climate” category and as one of 50 Sustainability and Climate Leaders worldwide, we see it as our obligation to make an active contribution to achieving the global climate goals. Our aim is to achieve carbon-neutral operations at our 15 production sites around the world by 2025 and to cut emissions group-wide by at least 60 percent from the benchmark year of 2018.
All locations purchase electricity from renewable energy sources; we offset the emissions from heating energy by using projects that are certified to the gold standard. Wilo has thus earned the “climate-neutral company” mark of conformity for the relevant locations and made an important step forward in the implementation of its climate strategy.
Energy consumption at the Wilo production sites throughout the Group totaled 64,446 MWh, a reduction of 11% from the previous year. Key influencing factors included lower heating requirements as a result of weather conditions and the measures taken to save gas.
Increasing energy efficiency is an important determining factor when it comes to climate neutrality. Wilo has set itself the goal of implementing energy efficiency projects every year that produce energy savings of at least 1% on the previous year’s consumption. The projects initiated in the past year are showing results that go far beyond the targets that have been set energy savings amount to 2,911 MWh, which is equivalent to around 4% of consumption in 2021.
At our location in Dortmund, for example, we have further optimized the building management system, producing savings of over 2,500 megawatt-hours in gas and electricity consumption. We have installed a new air compressor (savings of 70 megawatt-hours) in Laval (France), modernized the lighting systems and heating (15 megawatt- hours) in Busan (Korea) and converted the office building in Beijing (China) to LED technology (30 megawatt-hours).

10. Are there any sustainability initiatives or goals your company is currently pursuing?
At Wilo, sustainability management is seen as a function that cuts across all areas. Supplying more people with clean water while also reducing our environmental footprint is at the heart of our sustainability strategy. Within the four areas in which we take an active role – Water, Energy & emissions, Materials and waste, and Employees and society – we have drawn up a total of 18 ambitious goals.
The Executive Board of the Wilo Group already signed the UN Global Compact in 2018, thereby strengthening our own commitments. In line with our business activities, Wilo exerts a particular influence on achieving SDG goals 6, 8, 9, 11, 12, 13 and 17.

How do you incorporate sustainability into product design and manufacturing processes?
Our goal is to reuse at least 30,000 products and components from unused returned products per year. By extending it to the whole of the Wilo Group and by optimizing the processes. Thanks to our recycling-friendly product design, the potential recycling rate for a Wilo pump is almost 100%. The environment benefits from the lower consumption of raw materials.
Another key sustainability approach is also to reduce the use of raw materials in the manufacturing process and, in particular, not to use materials that are harmful to the environment. An indicator that we focus on especially here is copper savings. Thanks to advances in the technology, the use of copper per pump has been steadily reduced over the years. Our goal is annual savings of 12 tons compared to the respective previous models. In parallel with this, we are also looking at reducing the use of other materials such as iron and aluminum.
The increasing volume of packaging waste is also a growing problem for the environment. Optimizing packaging solutions with the aim of minimizing material deployment as far as possible is a key component of a circular economy. Our long-term goal is to steadily increase the share of reusable packaging and to further reduce the use of raw materials and environmentally critical materials.

11. What are your short-term and long-term goals for the company? How do you plan to achieve growth and maintain profitability in the coming years?
In these geopolitically challenging times, it is more important than ever to build economic, political, and personal bridges. We want to remain a reliable partner to our stakeholders, invest in our markets, strengthen our supply chains and keep on diversifying.
Our focus is on ways to increase our market share in the emerging markets such as Africa, South-East Asia (ASEAN), Central Asia etc. whilst we also consider ways to foster business development in the fields on sustainable water supply, water treatment/recycling and Hydrogen which is an essential storage medium of the future when it comes to achieving climate neutrality.

12. Are there any potential challenges or opportunities on the horizon that you’re preparing for?
As a leading supplier for critical infrastructure, Wilo is able to contribute to the solution of some of our world’s most pressing challenges and thus turn challenges into opportunities.
Water scarcity
Water is the basis for all life and an indispensable part of every society. Globally, however, there are big differences in terms of the available resources and the proportion of people with access to clean fresh water. Wilo moves water – reliably, efficiently and sustainably. Our innovative products and holistic solutions improve the quality of the water supply while protecting valuable resources.

Energy scarcity
Wilo helps to secure energy supply. 246 terawatt hours of energy could be saved every year by installing high-efficiency pumps for heating, cooling and air conditioning. For example, the Biogas Plant in Darsin Poland which is safe and has a climate-friendly heat generation.

Food Scarcity
The war in Ukraine and the and the increasingly noticeable consequences of climate change brought the risks to the security of the food supply into sharp focus in 2022. By improving the water supply in agriculture with its expertise, tailored products, and reliable technology, Wilo is making a substantial contribution to safeguarding the supply of food.
In the prestigious Toshka project, a quite recent reference of ours, more than 300 high-efficiency Wilo split case pumps have been installed to irrigate semiarid regions in the Egyptian dessert so they can be reclaimed for agricultural use.

How would you describe the leadership style and culture within your company?
Navigating a multinational company through turbulent times requires functional yet adaptable structures and processes. Wilo therefore operates a multifunctional matrix organization. When it comes to the individual employees, Wilo empowers them to take over responsibility so that they can help shape the future with initiative, passion, and courage.
It is our culture therefore to act responsibly towards employees and society and promote effective development programmes to ensure that 70% of managers are developed internally. Wilo also continuously strengthens the culture of diversity so that 20% of management positions are filled by women.
Thanks to good talent management and a wide range of training and professional development measures, we were able to fill 80% of Wilo vacancies in middle and upper management with talented employees from within the company last year.

13. What are the key trends shaping the pump manufacturing industry today?
Five megatrends relevant for the company have been defined in the context of long-term strategic planning. Globalisation, urbanisation, energy shortage, climate change and water shortage will significantly influence the Wilo Group’s business in the future and are already having a visible impact on the company’s current development. An important megatrend in its own right, digital transformation will play a central role when it comes to managing the various challenges the aforementioned megatrends will entail for the company and for society, business and politics, as well as helping to support the targeted and efficient implementation of solutions.

How is your company adapting to changes in technology, regulations, and market demands?
As a premium provider, Wilo therefore continuously aims to develop leading technology and intelligent solutions that make people’s everyday lives noticeably easier. Hence, we can adapt to change because we are a solution provider. We thereby adapt to changes in:
Technology
Use of a technology radar – a systematic supervision of technology trends in the relevant technical fields of the company.
Establishment of a worldwide patent monitoring system with focus on relevant technology fields and competitors.
Regular technology studies in upcoming technology trends.
Regulations
Installation of a Technical Advocacy Team with the target to monitor, report and influence all kind of upcoming regulations and standards worldwide. This team organizes many internal colleagues who actively participate in all relevant associations and standardization bodies.
Strong cooperation with a second team for Government & Public Affairs.
Implementation of new regulatory requirements and standards by a team for Product Compliance.
Market Demands
Installation of a trend monitor system.
Establishment of a team for market intelligence.
Setting up a Corporate Product and Sustainability Strategy to ensure systematic approaches to new market demands and requirements.
General
Setting up an Innovation Management approach since 2013 with the target to strengthen the innovation ability and culture of the company.
The Innovation Management enables a systematic approach to innovate and involves all important internal and external stakeholders, like all employees, customers, suppliers, strategic partners, etc.

14. How do you gather and utilize customer feedback to improve products and services?
As a responsible organization, not only our global Sales, Marketing and Service Team, but each employee ensures that customer feedback is taken and treated with fairness. Our passion for best quality and highly efficient pump solutions allows us to integrate such feedback for improved products and service delivery.

What measures are in place to ensure customer satisfaction and retention?
As a client-centric organization, our customer tailored product offerings and after-sales support to enhances customer satisfaction and retention.
With Wilo as your partner, a customer is sure of choosing high-quality product solutions, but also of benefiting from a comprehensive, worry-free package of well-thought-out services.
Our tailor-made service solutions cover the entire life cycle of your Wilo products – including what comes after the customer’s purchase. We are represented locally in over 60 countries and worldwide with more than 3,300 professional Wilo service technicians. We collaborate to develop a service concept to meet our customer’s individual needs; with our expertise and personal consultancy, we make sure that the operation of your systems is as energy-efficient, reliable, and economical as possible. All the while our competent Wilo service technicians are ready to assist you with fast, reliable, and on-time support.
We also keep our customers informed about the very latest technologies and trends and support them through all project phases from design and configuration to commissioning and maintenance. Even with complex pump and system technology we offer our customers well thought-out service solutions and make sure that our services are continuously adapted to their needs.

Read the original article on Inside Business Africa Nigeria

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WEMA BANK ANNOUNCES CALL FOR ENTRIES FOR ITS YOUTH-FOCUSED HACKATHON, HACKAHOLICS 5.0*

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*WEMA BANK ANNOUNCES CALL FOR ENTRIES FOR ITS YOUTH-FOCUSED HACKATHON, HACKAHOLICS 5.0*

 

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Wema Bank, Nigeria’s foremost innovative bank and pioneer of Africa’s first fully digital bank, ALAT, has announced the Call for Entries in the 5th edition of its flagship youth and startup-focused tech competition, Hackaholics. This announcement was made at the Press Conference held at Wema Bank’s Head Office on Thursday, April 18th, 2024, declaring the registration portal for Hackaholics 5.0 officially opened.
Hackaholics is an annual tech and innovation competition birthed by Wema Bank in 2019 to provide a platform for young Nigerians with tech-driven ideas to bring their game-changing ideas to life, scale their ventures or startups and access a wider market for these tech-enabled solutions. Over the past 4 editions, Hackaholics has transformed thousands of Nigerian lives and businesses, helping Youth with interests spread across different areas to build their own Startups, create sustainable sources of income and gain a competitive edge on the global tech and innovation scene. Through Hackaholics, Wema Bank has powered the launch and expansion of a plethora of Startups through Hackaholics, disbursing over N150,000,000 in cash prizes in just 4 editions.

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With the launch of Hackaholics 5.0, Wema Bank is reportedly pulling all the stops to make this edition the grandest ever. Themed “Meta-Idea: DigiTech Solutions for Africa’s Prosperity”, Hackaholics 5.0 will be executed over a six-month period, touring 10 Universities across the country and challenging the Youth to pitch unique, innovative and practical Digi-Tech solutions to positively impact the acceleration of progress, development and prosperity not just in Nigeria but across the African continent.
Encouraging Nigerian Youth to leverage Hackaholics as a launchpad to their success in the digital world, Wema Bank’s Chief Transformation Officer, Babatunde Mumuni, highlighted the bank’s vision for Hackaholics. According to him, “With the birth of ALAT, a few things became clear, one of which is that while we have adopted innovation and digital excellence as our path to greatness, we need talented bright minds to drive this innovation, and this is one of the reasons we launched Hackaholics. With Hackaholics, we are not only empowering these youth to scale but also funding STEM education towards national development. Also, we are strengthening our nation’s capabilities and providing a platform for creative and innovative youth to thrive. We are in search of people who are curious, who are innovative enough to question the status quo, refine the norm and challenge themselves to make things better. If this is you, then Hackaholics 5.0 is the perfect platform to help you thrive”.
Highlighting the career opportunities available in Hackaholics 5.0, Ololade Ogungbenro, the Divisional Head of Brands, People and Culture, said, “Nigeria possesses a vibrant population of young people who are digitally skilled and willing to leverage innovation and technology as a tool to build digital products that are usable, scalable, and sustainable. All they need is an opportunity, a platform, and the right nurturing environment for their talents to thrive. That is one value we hope to harness with Hackaholics 5.0. The pitch sessions across the different universities present a unique opportunity for us to double our impact to not only empower these youth to own their own Startups from as early as their undergraduate years, but further provide them with access to first-rate employment opportunities. Through the career fairs we will host, participants and attendees can interact with us, learn about the bank’s culture, values, and job opportunities, and gain insight into the banking industry and learn about various technology-related roles available in the Bank. They’ll also enjoy Speed mentoring and Networking opportunities, Interview Preparation and a chance to hone their soft skills. So, if you are a young person who is keen on building a thriving career in Tech, then attending, and actively participating in the Hackaholics Career Fair should be a top priority for you”.
Wema Bank’s Head of Innovation, Solomon Ayodele, concluded saying, “This year, you’re going to experience the Coachella of the tech industry at our Hackaholics 5.0 grand finale tech festival, and the journey begins today. We have a cash prize of over N70,000,000 for our winners this year and we are not limiting you to any specific verticals. Any verticals you can think of will be accepted. Our focus for Hackaholics 5.0 is the brilliance of your mind so we leave it to you to discover a problem area that matters and develop an innovative solution that will drive positive impact. Our goal is to birth solutions that address diverse aspects of real-world challenges, and you have the opportunity to be a part of this transformative journey. To submit your entry please visit https://hackaholics.wemabank.com/register”.
Wema Bank has transformed thousands of lives across Nigeria, facilitating the successful creation of hundreds of startups across the country through Hackaholics. With the bank’s impact constantly proliferating especially in the digital space, it is no wonder that Wema Bank is regarded as Nigeria’s foremost innovative bank.

Interested participants are encouraged to submit their registrations for Hackaholics 5.0 at https://hackaholics.wemabank.com/register.

WEMA BANK ANNOUNCES CALL FOR ENTRIES FOR ITS YOUTH-FOCUSED HACKATHON, HACKAHOLICS 5.0
Wema Bank, Nigeria’s foremost innovative bank and pioneer of Africa’s first fully digital bank, ALAT, has announced the Call for Entries in the 5th edition of its flagship youth and startup-focused tech competition, Hackaholics. This announcement was made at the Press Conference held at Wema Bank’s Head Office on Thursday, April 18th, 2024, declaring the registration portal for Hackaholics 5.0 officially opened.
Hackaholics is an annual tech and innovation competition birthed by Wema Bank in 2019 to provide a platform for young Nigerians with tech-driven ideas to bring their game-changing ideas to life, scale their ventures or startups and access a wider market for these tech-enabled solutions. Over the past 4 editions, Hackaholics has transformed thousands of Nigerian lives and businesses, helping Youth with interests spread across different areas to build their own Startups, create sustainable sources of income and gain a competitive edge on the global tech and innovation scene. Through Hackaholics, Wema Bank has powered the launch and expansion of a plethora of Startups through Hackaholics, disbursing over N150,000,000 in cash prizes in just 4 editions.
With the launch of Hackaholics 5.0, Wema Bank is reportedly pulling all the stops to make this edition the grandest ever. Themed “Meta-Idea: DigiTech Solutions for Africa’s Prosperity”, Hackaholics 5.0 will be executed over a six-month period, touring 10 Universities across the country and challenging the Youth to pitch unique, innovative and practical Digi-Tech solutions to positively impact the acceleration of progress, development and prosperity not just in Nigeria but across the African continent.
Encouraging Nigerian Youth to leverage Hackaholics as a launchpad to their success in the digital world, Wema Bank’s Chief Transformation Officer, Babatunde Mumuni, highlighted the bank’s vision for Hackaholics. According to him, “With the birth of ALAT, a few things became clear, one of which is that while we have adopted innovation and digital excellence as our path to greatness, we need talented bright minds to drive this innovation, and this is one of the reasons we launched Hackaholics. With Hackaholics, we are not only empowering these youth to scale but also funding STEM education towards national development. Also, we are strengthening our nation’s capabilities and providing a platform for creative and innovative youth to thrive. We are in search of people who are curious, who are innovative enough to question the status quo, refine the norm and challenge themselves to make things better. If this is you, then Hackaholics 5.0 is the perfect platform to help you thrive”.
Highlighting the career opportunities available in Hackaholics 5.0, Ololade Ogungbenro, the Divisional Head of Brands, People and Culture, said, “Nigeria possesses a vibrant population of young people who are digitally skilled and willing to leverage innovation and technology as a tool to build digital products that are usable, scalable, and sustainable. All they need is an opportunity, a platform, and the right nurturing environment for their talents to thrive. That is one value we hope to harness with Hackaholics 5.0. The pitch sessions across the different universities present a unique opportunity for us to double our impact to not only empower these youth to own their own Startups from as early as their undergraduate years, but further provide them with access to first-rate employment opportunities. Through the career fairs we will host, participants and attendees can interact with us, learn about the bank’s culture, values, and job opportunities, and gain insight into the banking industry and learn about various technology-related roles available in the Bank. They’ll also enjoy Speed mentoring and Networking opportunities, Interview Preparation and a chance to hone their soft skills. So, if you are a young person who is keen on building a thriving career in Tech, then attending, and actively participating in the Hackaholics Career Fair should be a top priority for you”.
Wema Bank’s Head of Innovation, Solomon Ayodele, concluded saying, “This year, you’re going to experience the Coachella of the tech industry at our Hackaholics 5.0 grand finale tech festival, and the journey begins today. We have a cash prize of over N70,000,000 for our winners this year and we are not limiting you to any specific verticals. Any verticals you can think of will be accepted. Our focus for Hackaholics 5.0 is the brilliance of your mind so we leave it to you to discover a problem area that matters and develop an innovative solution that will drive positive impact. Our goal is to birth solutions that address diverse aspects of real-world challenges, and you have the opportunity to be a part of this transformative journey. To submit your entry please visit https://hackaholics.wemabank.com/register”.
Wema Bank has transformed thousands of lives across Nigeria, facilitating the successful creation of hundreds of startups across the country through Hackaholics. With the bank’s impact constantly proliferating especially in the digital space, it is no wonder that Wema Bank is regarded as Nigeria’s foremost innovative bank.

Interested participants are encouraged to submit their registrations for Hackaholics 5.0 at https://hackaholics.wemabank.com/register.

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